Help Desk Services
Technology Consulting provides a Help Desk service that will meet every corporations' business needs. We offer hardware and software support for desktops, printers, servers and network infrastructure components such as hubs and switches. What sets our Help Desk apart from the others is we offer three levels of support and automatic dispatch, which means you have a turn-key support solution from calling a single number.  Our three levels of support consist of the help desk engineers, system engineers, and high-level LAN/WAN design engineers. When you place your call to our number, your call is routed seamlessly to the proper engineer who can resolve your issue. If your problem requires an on-site visit from one of our engineers they are automatically dispatched to your account with the complete problem history.

 
 

Project Management Services

Our IT and project management services are unique because we understand both the technical side and the business side of Information Technology. We can deliver your business critical projects on time and on budget. We work closely with the business and technical departments to ensure common expectations are deliverd to meet your business priorites.

What we can deliver

  • IT projects are delivered them on time and on budget.
  • Mentor staff in new technology, methodologies and adoption of SDLC process.
  • Effectively manage large teams of engineers, project managers, BA’s, and developers in a matrixed team environment.
  • Successfully manage change control processes to ensure evolving customer requirements are met, while preserving system reliability through proven change control methodology.
  • Successfully gain internal customer support by clear communication and obtaining detailed requirements.
  • Significantly reduce costs for technology and services by leveraging vendor relationships.
  • Significantly reduce costs by streamlining implementation procedures.

 

Business Analysis

Organizations regularly need and make use of Business Analysis. They may not give it the fancy title and the work may be done by any number of people from within the company. Anytime a business has an issue outside of its day-to-day management, however, business analysis skills, tools and techniques play a major role in supporting the business to resolve the issues. Whether you are looking to improve profitability, quality and service or assess and resolve operational issues, Technology Consulting's business analysis skills will help you define and analyze the problem and provide support to implement effective, efficient and adaptable solutions. 

Our team of experienced business analysts combine a wide range of knowledge, skills best practice methods and techniques with practical application to provide the appropriate level of analysis. We recognize that one size doesn't fit all and will therefore work with organizations to establish their specific requirements from the outset.


 
   

Our support staff is ready to solve your issues. We have over 18 years experience in solving technology and business issues. We are so confident we can resolve your issues that we provide our services free to new clients. Why you ask? Because after you see what level of service we provide, you will become one of our clients. Give us a call or email today to find out more about the introductory offer.

email - support@techci.com
  
 

 
 
 
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